SHIPPING RATES

At Goldtop, we ship worldwide.

All of our parcels are sent tracked and signed for, with all prices calculated via weight.

 

You will be shown your calculated shipping cost before completing your purchase!

It is calculated and displayed in stage 2 of 3 in the checkout process, but a full breakdown is as follows:

UK

<0.1kg (single scarf or 30ml tin of wax) = £3.49

<1kg = £4.99

<1.5kg = £6.99

<2kg = £9.99

2kg+ = £12.49

Europe

<0.1kg (single scarf or 30ml tin of wax) = £4.99

<1kg = £9.99

<1.5kg = £13.49

<2kg = £15.99

2kg+ = £24.99

Rest of World

<0.1kg (single scarf or 30ml tin of wax) = £9.99

<1kg = £14.99

<1.5kg = £18.99

<2kg = £24.99

2kg+ = £44.99

Please note that for Royal Mail International Tracked & Signed For, the usual delivery window is 5 to 7 days, but may take up to 28 days for delivery.

For deliveries to addresses which are outside of the UK, please note that there may be additional import duties, taxes, and clearance fees, that may be required to be paid before delivery is attempted. Refusal to pay these fees may result in the return of the package to us, which may result in additional charges which will be deducted from your refund. 

Please get in touch at info@goldtop.co.uk if you have any questions relating to shipping & delivery, as we would be more than happy to help.

Returns​

If for any reason, you would like to exchange your item or return your item for a refund, we will be happy to do so provided that we are made aware of the return within 30 days of purchase. Please note that any orders from the 1st of November are eligible for extended Christmas returns until January 31st 2021.

All items must be returned in an unused condition and with all original swing tags in place. We reserve the right to refuse any refund or exchange which we determine to be for items that are no longer in a saleable condition. 

 

Please contact info@goldtop.co.uk to let us know that you would like to return an item for either an exchange or a refund, and then please post it back to the address below. Please include in your box a short note explaining your requirement, your contact details, your return address (for an exchange), and an additional £5 in the box in order to cover postage in the case of an exchange.

 

Goldtop Returns

99 Cambridge Road

Stansted Mountfitchet

Essex

CM24 8BY