Returns and exchanges

To start your return, enter your order number and email address or phone number

PLEASE NOTE THAT THIS IS FOR THE UK FREE RETURNS SERVICE ONLY FOR ORDERS OVER £250

For all other orders, please return them via your own arrangements.

 

Are there any charges for return?

  • There are no charges for return
  • Original shipping charges are non-refundable

 

What items are returnable?

You can return your items within 30 days of receipt of your shipment.

  • This FREE Returns service is only applicable to orders from the UK totalling over £250. For all other orders, please make your own arrangements for the return
  • They must be in original condition with original tags still attached
  • For clothing, unwashed and unworn
  • In the original packaging

Free gifts or promotional items will be deducted at full price from your return if not returned with the order!

How do I return?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the shipping guidelines once the return request is approved

 

How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days.